Each month your member-owned electric co-op mails out nearly 40,000 bills. Help our co-op save paper and money by going paperless on your account(s). Set all your accounts to paperless billing and you will receive a one-time $10 bill credit (within 2-3 billing cycles) that will be applied to your primary account. It’s easy to switch to paperless. Just login to your SmartHub account or create a SmartHub account at this link.

Desktop Instructions for going paperless

Login to SmartHub (https://mea.smarthub.coop/Login.html). Click on “Update my Printed Bill Settings” on the right-hand side. You can also select “My Profile” and “My Information” in the dropdown box. Next click “Update my paperless settings” and turn the button icon to “On” under paperless. Verify the change, and make sure all of your accounts are switched to paperless in order to receive the $10 bill credit to your primary account.

Mobile or Tablet, App Device Instructions

Login to the SmartHub App. Click on the “More” icon in the bottom menu and scroll down to select “Paperless Billing”. Make sure the button is set to “on” for paperless on each of your accounts. Select “Yes” to verify the changes.

Need Additional Help?

Watch this “how to switch to paperless” video or contact Member Services at 907-761-9300.

*Please note this is a one-time $10 bill credit per member (not per account) and all accounts (whether you have one or multiple accounts) must be set to paperless in order to receive the $10 bill credit applied to your primary account in 2-3 billing cycles. The member must still have an active account at the time the bill credit is applied.

‍

FAQ’s

How will I know how much my bill is if I’m paperless?

You can access your bill in your SmartHub account and download a printable .pdf if you need a copy of your bill. You can pay your monthly bill electronically through your SmartHub account, and also set up autopay.

Can I set some of my accounts to paperless?

You can set certain accounts to paperless. However, all your accounts must be set to paperless in order to receive the one-time $10 bill credit.

When will I receive my $10 bill credit after I’ve gone paperless?

It may take 2-3 billing cycles to see the $10 paperless bill credit applied to your primary account. If you have any questions about the bill credit, please contact Member Services at 907-761-9300.

*Please note this is a one-time $10 bill credit per member (not per account) and all accounts (whether you have one or multiple accounts) must be set to paperless in order to receive the $10 bill credit applied to your primary account in 2-3 billing cycles. The member must still have an active account at the time the bill credit is applied.