Are you working on a renovation project that needs an upgrade or relocation of an existing electric service? Want to relocate from overhead to underground service? Follow the steps below for making changes to your existing service.
Step 1: Construction Questionnaire
MEA offers a Construction Questionnaire which provides a reference table for common electric service modification projects and their associated costs. Click here to start the construction questionnaire online.
Step 2: Know your Electrical Requirements for Modification
The MEA Service Guide provides a wealth of information, including diagrams and detailed instructions for you to prepare your property to receive a new electric service. MEA also provides a list of the makes and models of prefabricated meter bases approved for use in MEA’s service area.
Step 3: Start Your Application for Service Modification
Upon viewing the rough estimate table, if you would like to move forward with a detailed project estimate, you will be prompted to initiate an Application for Service Modification. A $500.00 application advance must be paid and will be applied to the overall cost of your project. Canceling your request may result in a partial refund less than the actual cost incurred by MEA.
Construction of permanent electric service requires a notarized easement in accordance with Alaska Statute 40.17.030. The easement must be the original and received within seven (7) days of completing your application. Failure to submit the easement may delay your project from moving forward. All MEA district offices are staffed with State of Alaska Notaries and can assist you with completing your easement.
Step 5: Route Design
Once your application is completed, an MEA engineering technician will be assigned to your project and contact will be made within seven (7) business days. Your assigned engineering technician will work with you to determine design, route, and cost.
Depending on the season and the complexity of your job, please allow 60 days or more for MEA to complete your design.
Step 6: Letter of Agreement and Payment
Your engineering technician will provide you a Letter of Agreement (LOA) which will include the detailed project estimate. If you choose to proceed with the project, signing the LOA and making payment will need to be completed within thirty (30) days. This can be done electronically, through DocuSign, or at any of our three (3) office locations in Palmer, Wasilla, or Eagle River. MEA accepts Visa, Mastercard, Discover Card, or American Express up to $10,000.00.
Step 7: Service Construction
Once the LOA and payment has been received, your project will be released to construction. You will receive written notification of your tentative completion date. Service construction will include clearing, scheduling location of other utilities, and energizing the meter. This process may take thirty (30) days or more.
For additional questions regarding the process of making a service modification, please contact Member Services at 907-761-9300.
MEA will not be able to tell you how much power you need, this is calculated by the owner, a professional Engineer, or by a licensed electrician. The total measurement of power is determined by the specific equipment it is powering and how often it is being used. An engineering technician will be able to tell you how much power you are currently using (your low, average, and peak demand). With this information, you or your hired professional will be able to determine if your existing electrical service will need to be upgraded or not.
The cost varies depending on the type of service modification and design requirements. To help you prepare for your upcoming service modification project, MEA offers a cost table within the Construction Questionnaire to get a rough idea of how much the modification might cost. Please note some service upgrades may be eligible for 25% of costs to be covered by MEA. If you proceed with an application, an engineering technician will provide you with a detailed cost estimate.
All new services (including service upgrades and relocates) require an easement at the time of application. You will be prompted to contact MEA to complete the easement when necessary. MEA’s easements are 15 feet on either side of the service line from your permanent meter base to our equipment. This space provides MEA the right of way needed to perform any necessary line maintenance and repairs. Easements must be signed and notarized by all legal property owners. The original notarized easements must be returned to MEA. For your convenience, we have notaries on staff at three public MEA office locations (Palmer, Wasilla, and Eagle River) who would be happy to assist you with completing the easement.
If you are prepared to complete your service modification or are ready for your meter to be moved to its permanent location, please contact the engineering technician assigned to your work order. If you do not have an assigned technician, please contact Member Services at 907-761-9300.
A temporary service application allows MEA to bring power to your property before the permanent meter base is ready. Typically, this temporary service is intended for powering construction. Temporary electric service can be provided by MEA from either overhead or underground depending on what equipment we have in your area. When temporary service is extended, however, you must apply for permanent service and prepare a permanent meter base within 9 months. You are financially responsible for all electrical usage on your temporary meters. Please see the Service Guide for more information and proper installation requirements.
1. How do I proceed from temporary to permanent service?
Once your property is ready and your permanent meter base is installed, please start the Construction Questionnaire to begin the application. Your answers to the online application questions will determine your property’s eligibility for a simple temporary-to-permanent service work order, and the system will prompt you with next steps to proceed.
2. What if I don’t apply for permanent service within 9 Months?
MEA actively tracks and monitors temporary services. If you fail to apply for permanent service within 9 months of installing temporary service, you may be disconnected. If service is disconnected, you may not be eligible for a temporary service in the future and can be billed for the time and material to install and remove the temporary meter.
Alaska’s climate and short building season presents unique challenges when extending new electric services. Depending on the complexity of your job and seasonal conditions, it may take 8-12 weeks or longer for your project to be completed.
Can I speed up this timeframe?
MEA recommends applying as soon as possible for your project. Promptly responding to your engineering technician and keeping in good communication can also help your project move more efficiently.
The meter base will be placed by the homeowner or builder/electrician. The meter base will then be inspected by MEA before the work order is released to construction. Temporary and permanent meter bases must be placed outside of MEA’s existing easement. The meter base must not be covered and must be easily accessible. If you are not sure where power will be pulled from, an engineering technician will come review the site. Please refer to the Service Guide and the MEA Compliant Meter Base list for detailed meter base placement and construction details, and for acceptable meter base types and requirements.
Can I place my meter base on a MEA pole?
No, a meter base must be placed outside of the existing MEA easement, usually 15’ from the center line of the existing power line.
Yes, MEA installs power in all seasons. Agency right of way or public easements are closed to normal construction during the winter which may delay a project. Additional costs may be incurred if the ground is frozen at the time of construction. If the ground at the property is frozen, MEA will install power lines above ground in red plastic tubing called Corflo. MEA will then bury the lines in spring, after the ground has thawed.